Juniper Networks automate the billing portal process
Robotic Process Automation (RPA) eliminates manual tasks from routine tasks, helping you shift and upskill team members to focus on more satisfying, higher-value tasks.
Juniper Networks has annual revenues of more than $5 billion with 92 offices in 43 countries around the world. To support Juniper’s aggressive market growth objectives in a highly competitive market, the Global Business Services (GBS) group needed to find innovative ways to improve operations and add value. It decided to automate all non-value-added manual work within internal operations—particularly finance—to drive efficiency and productivity. Simultaneously, it wanted to reduce processing errors while improving employees’ morale by replacing tedious, repetitive processes with creative and analytical work more suited to their human capabilities.
Kevin Tucceri, Business Process Owner – Credit & Collections, comments “With the implementation of RPA for our billing portal, we’ve increased our efficiency and production, decreased processing costs, and scaled for the future. Our customers are now receiving invoices faster for processing payments resulting in a 2-day improved cash collection cycle. Our digital workforce frees up time spent handling our transactional and repetitive tasks which will allow staff to focus on more challenging and demanding activities.”
Rudolph Janse van Rensburg, CTO of TreasuryONE, comments: “Robotic Process Automation (RPA) if not yet on a CFO’s strategic roadmap should be added as a priority. RPA allows businesses to add Digital Workers that Think, Act and Analyse.”
TreasuryONE, as a certified Centre of Excellence Partner of Automation Anywhere, is ready to help you reduce errors, increase efficiency and save costs.